Volkswagen ID. Buzz

The vehicle itself was in good condition and performed without any issues, but the post-rental communication was unprofessional. I proactively asked the host if a car wash was necessary and ensured the car was cleaned before handing the keys back. The host accepted the return with no issues mentioned at drop-off. An hour later, I received a message claiming the wash was not good enough and that he would report it to Getaround for a cleaning fee. Preparing a vehicle for the next customer is a standard cost of doing business for a rental host, and trying to pass that burden onto previous renters after the rental has concluded is not good business.

Vi ble møtt av en veldig hyggelig utleier og en flott bil som virkelig stod til forventningene. Barna satte minst like stor pris på bilen og den gode plassen som oss. Leier veldig gjerne igjen neste gang vi er i Bergen.